I am reluctant to uninstall the BIOS for fear of ruining the whole computer. just says 'HP Pavilion Notebook, Product # N5R26UA#ABA.) I also checked this HP support section: 'HP Products Tested with Windows 10.' where it states that 'The information below lists HP products that have been tested with Windows 10 Creators Update.' The Pavilion is listed so it seems that the Windows update should work, right? (Although I don't know my exact model of Pavilion the Support Asst. You'll need to remove these apps yourself and then select Refresh' Attach a blank USB flash drive with at least 8GB of space. So I clicked on the 'Uninstall' button and got this message: Windows 10 Pro Windows 10 Windows 8/8.1 Chinese Language Edition Windows 8 Chinese Language Edition with Bing Select which media you want to use: USB flash drive. 'Some apps need to be uninstalled-HP Pavilion Notebook-BIOS needs to be upgraded before you can upgrade to Windows 10:' The computer tried to Prepare for the Update but got only 23% of the way through and I got this message: Select this message to fix and finish updating.' 'Feature update to Windows 10, version 1703. I got an update message from Windows and authorized the install but then got this message: